Frequently Asked Questions


We're happy to answer any queries you have with regard to the creation, development, and delivery of our products.


What is the minimum order quantity?

20pcs for screen printed or sublimated lanyards, but the most economical quantity starts from 100pcs.

How long have you been in business?

Since 2008, and we have worked in the industry from 1995.

What is the fastest delivery time?

It depends on when your order is placed. 

We can manufacture custom lanyards in 12 hours, plus a delivery time of 3 days, so in general the fastest delivery time we quote is 4 - 6 working days (Monday - Friday).

Even after 8 years, we still have not let a client down with delivery of custom lanyards as we have strict control of our lanyard factories and production processes, with daily air freight shipments out of China into Australia.

How many lanyard orders do you handle?

We handle a different order everyday, and some days we have multiple orders. This is the reason why our quality is so good, and the reason we can be so competitive, as we have daily shipments out of our factories.

What is the fastest delivery time?

Generally the fastest turnaround is 4 - 6 working days depending on when the order is placed and your delivery address. For example an order placed on Thursday, may be delivered within 4 working days. Please just let us know your requirements.

Global orders (outside Australia) are delivered within 9 - 12 working days, depending on the final delivery point.

What is the 5 Day Custom Express Service?

The fastest time to deliver custom printed lanyards is 4 - 6 working days. If there is a weekend in between, we will generally deliver within 4 working days. For example an order placed late Wednesday, or early Thursday can be shipped out of our facility on the Thursday or Friday and delivered to you by Tuesday, depending on your location.

Do you delivery Australia Wide?

Yes we have daily/weekly deliveries into all states of Australia.

Do you cater for franchises?

Yes, if your franchise requires standard or individual branding from store to store, please just let us know, and we will price according to your individual requirements. We can also deliver centrally or to individual franchises as required.